Menu knowledge

What i learnt about menu knowledge is that a menu is not just a book with a bunch of pages in where you are offered a whole alot of different choices. It is information that complements different types of taste buds.

As i went deeper into the subject i found that preparing a menu is not as easy as it seems. There is so much procedures that you need to follow:

• You need to see what type of food you are willing to put on the menu and how much it is going to cost you as a manager or supervisor.
  
• You need to work out prices based on the portion you are willing to give the guests.
• You have to make sure that you have stock of these items at all times.
• And last but not least you need to sell these items on the menu.

What i found interesting about menu knowledge is that the more you now about the products that is on your menu the more knowledge you can for yourself. And with that you are able to teach other staff members and inlighten guests on what they need to know.

I can use this in the future in the sense that when i work in a different hotel or game reserve i know what to exspect from the restuarant. It also benefit me in the means of i will be learning new knowledge from them and they will be learning somthing from me to.

Fauwlty Towers

For the past few weeks in the beginning of course myself and my fellow students watched Fauwlty Towers.The reason for watching this was that we could see what not to do in a hotel. For example:

• Was not to argue infront of guests. Instead to be friendly at all times even if you are having a bad day.
  
• To leave maintence work for after hours and not to do it infront of guests.
• Not to be rude to your fellow employees.Instead to be respectable and friendly.
  
• To not be verbally abusive to your employees. Speak to them nicely when they do something wrong but make sure the point still comes across.
  

While watching this we also took down notes of what we thought they did good and what they did bad. You can use this in future in the sense that if you open up your new restuarants or evevn hotels you as a manager or a supervisor will know how to treat your staff members with respect and desenscy.

Hotel establishments overall

What we learnt today was how each establishment in the hotel industry is linked.
For example:

• How Reception and Accomodation communicate with eachother in the sense of Accomodation needs to tell Reception how many rooms they have available and how many rooms are clean.
• How Reception and Food&Beverage communicate with eachother in the sense of Food&Beverage needs to inform Reception of how many vouchers were used in the restuarant by the guests on the weekened.
  

The subject that we talked about was hotels and how they function all together as one big picture. How each one of them compliment eachother.

What i learned and found most interesting was that although every hotel basically sticks to the same policies and procedures, they all have there own unique style and way of doing things.

I can use this in the future because it gives me a better insight on hotels overall and it gives me a border view on different aspects in general. It will also give me enough information and knowledge to use in the future.
All of this fits in the industry because you can fully understand what is expected of you as an indiviual and as an employee in your company.